Costs and Charges

It goes without saying that one of ISC's core strengths is project management, enabling the effective delivery of regulatory change within your organisation at a programme or project level as necessary.

The Brief

The client commissioned ISC to provide Subject Matter Expertise (SME), Project Management and Business Analysis to lead and guide the Costs and Charges Scrum team, ensuring the complete project management of governance, budget, resource planning, with end-to-end business delivery; this included identifying regulatory/business requirements, overseeing development, coordinating the UAT with the business users and managing technology releases within an Agile framework.

Project Scope

The project spanned multiple client regulatory regimes and jurisdictions over a number of years, whilst also requiring coordination alongside an operational country relocation, with both significant internal development and an external vendor system implementation. The regulations covered were MiFID II, PRIIPs, IDD and as laid out in COBS, and to meet the industry prescribed templates: EMT, EPT (including CEPT), CTI (LGPS) and FVPT.

Our Role & Value

ISC supplied experienced and skilled resource by way of SME, Project Manager and Business Analysts to fill the key roles of this complex project; ISC performed the roles of Project Manager, stand-in Product Owner, and lead Business Analysts. ISC led the Costs and Charges' Agile project, whilst operating the traditional waterfall project governance, per the client requirements; the Agile framework activities included leading Programme Increments and coordinating with other Agile teams as part of the Agile Release Train.

High-Level deliveries were identified and classified based on regulatory deadlines, size, complexity and further classified into sub-deliverables; each sub-delivery's importance was assessed, to ensure that Minimal Viable Product was delivered timely alongside the highest value-added components.

The Outcome

The client was able to deliver all key client and regulatory deliverables timely to the required standard, whilst implementing the desired third-party vendor system and relocating the Operational Reporting team.

The project was successfully delivered in line with the project sponsor's, and all key stakeholders', expectations; the project concluded with business acceptance and with the reporting process successfully embedded into Operations.

Consultant Reflections

“Over the last 15 years my colleagues at ISC and I have seen the Investment Management industry through the best and the worst of times. We take great pride in the fact that we have helped our clients to manage the changes brought about by such tectonic shifts.”

Julian Manfredi
Investment Solutions Consultants

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